The location of this hostel is fantastic. It is close to supermarkets, restaurants, and even the beach. it is just a short drive away from the airport, making it convenient for travelers. the rooms and bathrooms are clean, and the staff is friendly and helpful. There is even a common room where guests can relax. Plus, there is free coffee available to enjoy. the hostel provides a comfortable and convenient stay.

It would have been better if there was a view from the windows to enhance the overall experience.

The staff at The Big Island Hostel were incredibly helpful and friendly, providing great advice for our activities. We also enjoyed the convenience of the kitchen, which had modern equipment and new dishes. The free airport transfer was a nice touch and the location was convenient, with easy access to the bus stop and Hilo downtown.

This hostel impressed us with its beautifully decorated and clean property. the kitchen was well-organized, perfect for us as vegetarians and vegans. the staff was friendly and the beds were comfortable. We also enjoyed the holistic influence and the balance in the living spaces, creating a serene atmosphere. the diverse community of scientists, artists, adventurers, and healers made our stay even more interesting. this hostel exceeded our expectations and we will definitely choose it again on our next visit to the island.

We felt very welcome during our stay and had no reason to complain.

I had an amazing stay at this hostel on Big Island! The cleanliness and comfort of the facility were top-notch, and the ambiance was pleasant and relaxing. The location was perfect, with easy access to the beach, parks, restaurants, and more. The managing director, Gabe, provided the best customer service I've ever experienced at a lodging. He was courteous, kind, and went above and beyond to make my stay enjoyable. The hostel also had great WiFi and parking spaces for guests.

I got amazing value for my money at the Big Island Hostel in Hilo. The room was clean, secure, and had all the amenities I needed. The location was convenient, close to grocery stores, parks, and the beach. The staff was friendly and accommodated my late check-in.

The breakfast option could be improved with a wider variety of choices.

Super friendly staff, top kitchen facilities, great location, clean and hotel-like vibe. Comfy beds, free towels, secure lockers, helpful staff.

Didn't dislike anything about the property.

Clean facilities, friendly staff, convenient location near various amenities, well-equipped kitchen and sitting area, comfortable beds and bedding. 👍

The staff was incredibly friendly and welcoming, especially Lotus and Daniel. The hostel was clean and well-maintained, with great facilities. I loved the relaxed vibe and the opportunity to explore. The parking was convenient and felt very safe. Additionally, I had a fantastic energy work session with Tom, a therapist located downstairs. it was a beneficial and memorable experience. Thank you to the lovely staff for creating such a special place!

Totally recommend this hotel.

I got great value for my money at this hostel. The room was clean and comfortable, and the location was perfect - right in the heart of everything. The staff at Big Island Hostel were helpful, informative, and made me feel like family.

The morning meal could be improved with more variety.

Friendly and knowledgeable receptionist, well-equipped kitchen, clean and well-maintained facilities, solid wood bunk beds for privacy, AC and great wifi connection available. Affordable private rooms, convenient location near restaurant/pub, free parking, clean and comfortable rooms with good air conditioning. Spacious common areas, including inside and outside seating. a hotel-like experience with a friendly and welcoming atmosphere.

We loved the friendly staff, clean and comfortable rooms, and the relaxed atmosphere at this hostel. the location was great, with easy access to many things in town. the hostel provided lockers for personal belongings and had good internet service. the communal kitchen and living room area were well-equipped and there were even bicycles available for guests to use. it was a fantastic experience for both adults and children.

Felt like home, nothing was too much trouble.

I had an amazing stay at this hostel! The value for money was unbeatable and the room was clean and comfortable. The location was perfect, right in the heart of everything you need. The staff were friendly and went above and beyond to make me feel welcome.

The only thing that could have made the breakfast better was the variety of items available.

The best aspects of my stay were the friendly and helpful staff, who made me feel welcome from the moment I arrived. The cleanliness of the facilities was also impressive, with clean sheets and a well-maintained living room space. Additionally, I appreciated the convenient location of the hostel, as it was within walking distance to various amenities such as restaurants, shops, and parks.

I was disappointed that there was no view from my window and that there was no TV in the living room area. Another drawback was the lack of a continental breakfast option.